FLUOMIND

Support center

1 / Contact us

If you want to contact us to ask a question, report an issue with one of our app or just say Hello, please use our support contact email:
hello@fluomind.com

2 / Free apps

We provide free applications, all available on the Apple App Store. All the apps are free to download with paid additional content. Once you pay through in-app purchase, you unlock additional content, with unlimited use.

A - Payment

All the payments are done through Apple App Store in-app payment protocol. All payments are totally secure with Apple App Store in-app payment protocol.

You are debited through your iTunes account.

We are not responsible of this in-app payment protocol.

You have to contact Apple to report issue with any payment problem.

B - Retrieve paid apps and products

All apps and products that you paid for are registered in your iTunes account history

You can easily retrieve an app that you paid for even if you delete it or if you change your device.

C - How to restore you paid apps and products

If you paid for an app and then you changed your device or simply deleted it, follow these simple steps to unlock you paid content:

- Download the app on the App Store
- Follow the steps in the app the same way of the first time you bought additional content
- Once on the payment screen, click on the button 'Restore my purchases'. This action will check your purchase history and will retrieve automatically your additional content in the app

For any problem regarding this protocol, please contact us to let us know about what's wrong with your payment